Service request terms

Clear expectations before work begins.

These terms keep an online inquiry separate from a confirmed appointment or authorized scope of work.

Website requests do not confirm an appointment, and availability varies.
Final scope depends on vessel condition, access, location, and inspection.
Estimates may change if concealed or additional conditions are discovered.
Recommendations are based on accessible observations at the time.
A routine service visit is not automatically a marine survey.
Website content is general information and is not a substitute for inspection.
Additional billable scope requires customer authorization according to company policy.
Emergency situations should be directed to appropriate emergency, marina, towing, salvage, fire, law-enforcement, or environmental resources.